A scan of your current relationship management

A scan
of your current
relationship management

Ask us to work out a tailor-made proposal for a scan of your current relationship management; during a scan, all aspects of modern and professional relationship management are discussed with the aim of making an inventory of what is already happening and what is not yet happening

RM STRUCTURE - how is your relationship management organised?

RM STRATEGY – from strategy to a relationship management strategy.
RM GOVERNANCE – roles, tasks, responsibilities of everyone who is (internally) involved in relationship management; networkers, networking teams and coordination of relationship management.
RM TOOLS – CRM, networking toolkit, measurably effective (internal and external) networking events.
NETWORKING – ensure strong networking skills in the organisation and a basis for structured networking

NETWORKING PLAN - how to spend our scarce personal attention best?

YEARLY NETWORKING TARGETS – the focus of the network activities.
EXTERNAL STAKEHOLDERS – stakeholder prioritisation and stakeholder prioritisation for relationship management.
CONTACT – contact intensity.
RESULTS – Return-on-Relationship

The scan ends with an initial draft for a plan of action; what will the organisation start working on first?

Managing Authentic Relationships

A quote from the book about networking and relationship management

“The wish to squeeze as much as possible out of the relationship, harms the relationship and increases distance and distrust.”

Monica Bakker

Socratic Dialogue Facilitator at Comenius Courses and co-author of Managing Authentic Relationships

“In an increasingly connected world strategic relationship management is a vital capability for successful organisations. Our vision on relationship management focusses on building and managing a strong network and reciprocal relationships for the entire organisation.”

Managing Authentic Relationships

A quote from the book about networking and relationship management

“A common mistake is that organisations don’t start expanding their network before they find themselves in a crisis. That’s too late! People will be suspicious about your intentions. At that time, the network should already be in place and have a solid basis of reciprocity and trust.”

Robert Collignon

Strategy Director at Deloitte and co-author of Managing Authentic Relationships

“A professional relationship management delivers valuable and measurable contributions to the (strategic) goals of an organisation.”

Janine Dijkmeijer

Former CEO at Nederlands Dans Theater (NDT) about the new relationship management of NDT in the book Managing Authentic Relationships

“The new relationship management required a more outward looking tendency; the willingness to interact more actively and consistently with the world outside.”

Managing Authentic Relationships

A quote from the book about networking and relationship management

“A value network is not so much an outlined path as a directed starting point with an unknown pace.”

Tom Verbelen

Director at City of Antwerp

“The unique and complete vision of the Institute of Strategic Relationship Management has inspired me to make the relationship management within our organisation even more professional.”

Prof. Dr. René Foqué

Emeritus Professor at the Law Faculty of the University of Leuven in the book Managing Authentic Relationships

‘Trust is the lubricating oil for relationships. It reduces the complexity of relationships.”

FOR WHOM?

ISRM works for government, business and the non-profit sector; we work for those with a responsibility for the complex management of an organisation’s network.

BY WHOM?

The experts at ISRM, also authors of Managing Authentic Relationships.

HOW DO WE WORK?

A scan consists of a one-day session in which all aspects of current relationship management are discussed step by step with the most relevant internal stakeholders;

What components does a modern and professional relationship management consist of?
How is this organised with us now?
What steps will we take in the near future to further professionalise our relationship management?

INTERESTED?

Ask us for a proposal for a scan; send us a request for a customised scan via info@relationshipmanagement.eu.