Relationship manager skills test – which type of relationship manager are you?
We have identified four roles in relationship management. Relationship managers fulfil one or more roles.
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A relationship manager builds and maintains an organisation’s network. The relationship manager is responsible for gaining access to networks of reciprocal relationships, a necessity for an organisation to achieve their objectives.
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ISRM distinguishes
4 roles in relationship management
- The RM coordinator; the manager of the network who ensures that everyone (internally) can network as well as possible.
- The RM skills builder who has specific expertise, such as building a CRM, organising networking meetings or facilitating networking-skills training.
- The results-oriented networker, who is focused on building relationships as efficiently as possible.
- The trust-oriented advisor, who builds and maintains long-term relationships based on reciprocal trust.