A scan of your organisation’s current relationship management – Institute of Strategic Relationship Management

The scan:
how professional is your
relationship management?

During a one-day or half-day session, all aspects of modern and professional relationship management are explored. This includes an assessment (scan) of your organisation’s current networking strategies.

The scan ends with a draft action plan to get you started: targeted recommendations for
areas of improvement, development and measurable growth.

The following topics are covered during a scan:

Send me information

How is relationship management organised centrally?

Relationship management strategy
Is there a specific relationship management strategy in place? Is it clear how relationship management will help to achieve strategic goals?
Governance
Is there clarity around the specific roles, tasks, responsibilities of everyone involved (internally) in relationship management? For example, who are the networkers? Are there networking teams in place? Who is responsible for coordinating relationship management?
Tools
Are there effective networking tools in place, for example a CRM system, a networking toolkit and structured methods of measuring progress/success with external stakeholders?
Support for the networkers
Is there a relationship management structure for designated networkers to follow? Does it ensure that time is spent evenly and effectively with prioritised external stakeholders?

How can networkers use their time most effectively?

Annual networking goal
What are the individual goals of the internal networkers? How do these goals align with the relationship management strategy?
External stakeholders
Which stakeholders are prioritised for specific networking activity and focussed relationship management, and how is that decided?
Amount of contact
How much time, and by whom, is spent with these external stakeholders? Where are there overlaps or gaps? Which networks should we be active in?
Relationship return
What is success? How are our relationship management efforts measured?

Managing Authentic Relationships

A quote from the book about networking and relationship management

“The wish to squeeze as much as possible out of the relationship, harms the relationship and increases distance and distrust.”

Monica Bakker

Socratic Dialogue Facilitator at Comenius Courses and co-author of Managing Authentic Relationships

“In an increasingly connected world strategic relationship management is a vital capability for successful organisations. Our vision on relationship management focusses on building and managing a strong network and reciprocal relationships for the entire organisation.”

Managing Authentic Relationships

A quote from the book about networking and relationship management

“A common mistake is that organisations don’t start expanding their network before they find themselves in a crisis. That’s too late! People will be suspicious about your intentions. At that time, the network should already be in place and have a solid basis of reciprocity and trust.”

Robert Collignon

Strategy Director at Deloitte and co-author of Managing Authentic Relationships

“A professional relationship management delivers valuable and measurable contributions to the (strategic) goals of an organisation.”

Janine Dijkmeijer

Former CEO at Nederlands Dans Theater (NDT) about the new relationship management of NDT in the book Managing Authentic Relationships

“The new relationship management required a more outward looking tendency; the willingness to interact more actively and consistently with the world outside.”

Managing Authentic Relationships

A quote from the book about networking and relationship management

“A value network is not so much an outlined path as a directed starting point with an unknown pace.”

Tom Verbelen

Director at City of Antwerp

“The unique and complete vision of the Institute of Strategic Relationship Management has inspired me to make the relationship management within our organisation even more professional.”

Prof. Dr. René Foqué

Emeritus Professor at the Law Faculty of the University of Leuven in the book Managing Authentic Relationships

‘Trust is the lubricating oil for relationships. It reduces the complexity of relationships.”

WHO IS IT FOR?

ISRM works with government, business and the non-profit sector, supporting those who have responsibility for their organisation’s networking activity.

WHO ARE WE?

The experts at ISRM, also authors of Managing Authentic Relationships.

HOW DO WE WORK?

A scan consists of a one-day or half-day session with the most relevant internal stakeholders. All aspects of current relationship management are analysed and discussed:

What components does a modern and professional relationship management consist of?
How is this currently organised?
What steps will we take in the near future to further professionalise our relationship management?

INTERESTED?

Send me information

The scan:
how professional is your
relationship management?

During a one-day or half-day session, all aspects of modern and professional relationship management are explored. This includes an assessment (scan) of your organisation’s current networking strategies.

The following topics are covered during a scan:

Relationship management strategy

Governance

Tools

Support for the networkers

Annual networking goal

External stakeholders

Amount of contact

Relationship return

Managing Authentic Relationships

“The wish to squeeze as much as possible out of the relationship, harms the relationship and increases distance and distrust.”

Monica Bakker

“In an increasingly connected world strategic relationship management is a vital capability for successful organisations. Our vision on relationship management focusses on building and managing a strong network and reciprocal relationships for the entire organisation.”

Managing Authentic Relationships

“A common mistake is that organisations don’t start expanding their network before they find themselves in a crisis. That’s too late! People will be suspicious about your intentions. At that time, the network should already be in place and have a solid basis of reciprocity and trust.”

Robert Collignon

“A professional relationship management delivers valuable and measurable contributions to the (strategic) goals of an organisation.”

Janine Dijkmeijer

“The new relationship management required a more outward looking tendency; the willingness to interact more actively and consistently with the world outside.”

Managing Authentic Relationships

“A value network is not so much an outlined path as a directed starting point with an unknown pace.”

Tom Verbelen

“The unique and complete vision of the Institute of Strategic Relationship Management has inspired me to make the relationship management within our organisation even more professional.”

Prof. Dr. René Foqué

‘Trust is the lubricating oil for relationships. It reduces the complexity of relationships.”

WHO IS IT FOR?

WHO ARE WE?

HOW DO WE WORK?

INTERESTED?

Order our book
about relationship management

Useful Links

Social

ISRM

Stay informed and subscribe to our newsletter

The scan:how professional is yourrelationship management?

During a one-day or half-day session, all aspects of modern and professional relationship management are explored. This includes an assessment (scan) of your organisation’s current networking strategies.

The following topics are covered during a scan:

Managing Authentic Relationships

“The wish to squeeze as much as possible out of the relationship, harms the relationship and increases distance and distrust.”

Monica Bakker

“In an increasingly connected world strategic relationship management is a vital capability for successful organisations. Our vision on relationship management focusses on building and managing a strong network and reciprocal relationships for the entire organisation.”

Managing Authentic Relationships

“A common mistake is that organisations don’t start expanding their network before they find themselves in a crisis. That’s too late! People will be suspicious about your intentions. At that time, the network should already be in place and have a solid basis of reciprocity and trust.”

Robert Collignon

“A professional relationship management delivers valuable and measurable contributions to the (strategic) goals of an organisation.”

Janine Dijkmeijer

“The new relationship management required a more outward looking tendency; the willingness to interact more actively and consistently with the world outside.”

Managing Authentic Relationships

“A value network is not so much an outlined path as a directed starting point with an unknown pace.”

Tom Verbelen

“The unique and complete vision of the Institute of Strategic Relationship Management has inspired me to make the relationship management within our organisation even more professional.”

Prof. Dr. René Foqué

‘Trust is the lubricating oil for relationships. It reduces the complexity of relationships.”

WHO IS IT FOR?

WHO ARE WE?

HOW DO WE WORK?

INTERESTED?

Order our book about relationship management

Useful Links

Social

ISRM

Stay informed and subscribe to our newsletter

The scan:
how professional is your
relationship management?

Order our book
about relationship management