The book about relationship management ‘Managing Authentic Relationships’ – Institute of Strategic Relationship Management

The
book
about
relationship management

A book about building and managing a strong network of reciprocal professional relationships

In an increasingly interconnected world, relationship management is an essential skill for an organisation’s success. It also makes valuable and measurable contributions to achieving strategic goals.

The book about relationship management 'Managing Authentic Relationships '

Order the book
Managing Authentic Relationships

This book published by Amsterdam University Press is now for sale.

ORDER

Janine Dijkmeijer

former CEO of Nederlands Dans Theater

“As personal relationships become more important in our accelerating and digitizing world, it is a huge benefit to finally have a book that defines relationship management as a true and required profession in any organization.”

Dick Berlijn

former Commander in Chief of the Dutch Armed Forces

“This book on strategic relationship management is mandatory literature for all who want to constructively build a world based on sustainable mutual benefits, where commerce blossoms and peace prevails.”

Alexandra Messervy

Founder and former Chief Executive of The English Manner, formerly of the Royal Household of HM the Queen

“This valuable book is about the lost art of personal attention; Very important in building networks and relationships!”

The chapters of the book

Managing Authentic Relationships: Facing New Challenges in a Changing Context

Chapters 1 and 2: An explanation of what reciprocal relationships and meaningful networks are, and why it is so important for organisations to know the right people.
Chapter 3: Developing a tailor-made networking vision; why an organisation should understand the importance of their networks and relationships.
Chapter 4: The strategy of relationship management; transitioning from general organisational goals to specific relationship management goals.
Chapter 5: Mapping the external stakeholders, and exploring other valued participants in your wider network.
Chapter 6: The implementation of a relationship management strategy as part of a wider relationship management plan.
Chapter 7: How data can be used in steering, monitoring, and improving relationships.
Chapter 8: Exploring the economics of relationship management through calculating the returns from relationships.
Chapter 9: The element of performance in strategic relationship management.
Chapter 10: The internal responsibility for and implementation of relationship management, including assigning networks with networkers, networking teams and networking managers.
Chapter 11: Bringing about change in organisations; the implementation of professional relationship management when it is a new concept.
Chapter 12: Providing effective support for employees and colleagues who are networking.
Chapter 13: How to organise effective networking events with measurable results.

The authors of ‘Managing Authentic Relationships’:

Jean Paul Wijers

ISRM

Monica Bakker

Comenius Leergangen

Gerty Smit

Hotelschool THe Hague

Robert Collignon

Deloitte

This post is also available in: Dutch